Support

Noto Pro

What is Noto Pro?

Noto Pro is our paid service that offers many powerful features including:

  • Exporting notes as HTML, MD, JPG, & PDF
  • Add unlimited attachments including images, videos, drawings, and files.
  • Add tables, equations, block quotes, and code syntax highlighting.
  • Lock note with password.

Pricing

Users can access Noto Pro at 3 price options.

  • Lifetime access for $24.99(USD)
  • Monthly subscription at $1.99(USD) per month with 3 days free trial
  • Yearly subscription at $9.99(USD) per year with one week free trial

Pricing might be different between each country and region.

If you cancel your subscription before trial expires, the subscription fee will not be charged.

Every device sharing the same iCloud ID will have access to Noto Pro. It may take some time to activate Noto Pro for all devices. If Noto Pro is not activated on a particular device, try restarting it. Please do not try purchasing Noto Pro on multiple devices since you might get charged twice.

Switching

To switch to a different plan or unsubscribe from Noto Pro. Follow: https://support.apple.com/en-us/HT202039

If you want to switch from a subscription to a lifetime purchase, you must first cancel your current subscription, wait for it to expire, then purchase lifetime Noto Pro in Noto settings.

Refund

Because the payment is handled by Apple, there is no way for us to give you a refund. You can contact Apple's costomer support page if you need further support regarding transactions https://support.apple.com/en-us/HT204084

Lock Note

Beginning from version 1.7, Noto allows users to lock individual notes behind passwords. Locked notes will hide its contents, displaying only the note title.

Steps

  1. On the note editing screen, tap the share button.
  2. Tap on "Lock Note" button
  3. Create and confirm a password for the note.
  4. If needed, add a password hint to help you remember the password later.
  5. Tap the "Lock Note" button.
iCloud Sync

Noto uses iCloud to sync notes, allowing you to access your notes on all of your devices. Please note that it may take a few moments for notes to sync between devices.

To enable or disable iCloud Sync, simply toggle the iCloud Sync option in Noto Settings.

If you have sync issues, please verify the following:

  1. Make sure you have the same iCloud account on both of your devices
  2. Make sure you have enough leftover iCloud storage
  3. Make sure you have iCloud drive enabled on both device
  4. Check your iCloud drive folder to see if you have Noto folder available in your iCloud drive.

Sync bug:

There is also an ongoing bug in iOS 13 and Catalina that is affecting many apps that uses iCloud sync. You should be able to recover this issue by restarting your phone/mac. On your mac, you might need to trigger iCloud sync by navigating to the iCloud Drive folder in finder. We are also hacking around and looking for a solution to this, but it looks like many developers have tried different things and the community haven't found a solution. So you might have to bear with us waiting for Apple to fix their iCloud bug.

Export

Noto allows you to export your notes in many formats, including:

  • .html - HTML
  • .md - Markdown
  • .jpg - JPEG
  • .pdf - Portable Document Format

Steps

  • Press share icon at bottom-left
  • Tap on "Export"
Attachment

Noto support many kinds of attachments. Including:

  • Files
  • Images
  • Videos
  • Drawing
  • Code
  • Table
  • Block Quote
  • Math

How to add attachments?

To add an attachment to your note, press the add attachment icon located at the bottom-right of the editing toolbar. You can then choose the type of attachment you would like to add from the add attachments menu.

Image / Video / File

From photo library

To attach images or videos from your photo library, press the image/video icon in the add attachments menu.

From files

To attach files, images, videos from your local files, press the Documents icon in the add attachments menu. This allows you to select files from your local files.

Drag and drop

You can also drag files into your note to quickly insert attachment

Supported file types for image and videos:
  • .jpg
  • .png
  • .mp4
  • .mov

Drawings

On iOS, Noto allows users to insert drawings into notes by pressing the drawing icon in the add attachments menu.

The drawing function in Noto provides pen, highlighter, pencil, eraser, lasso, and ruler tools.

Noto Mac does not support inserting drawings at this time.

Code

Supported Languages:

For highlighting code, Noto uses highlight.js, which supports 185 different languages including:

  • Python
  • C++
  • Java
  • Perl
  • and many more

To find out more, visit the highlight.js website at: https://highlightjs.org/

For questions not listed above, email us at: feedback@noto.ink